Privacy Policy

Elyt Agents (“Elyt,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a form, request an AI Revenue Assessment, or otherwise interact with our website and services.

By using this website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us when you use our website or contact us, including:

• Name
• Business name
• Email address
• Phone number
• Website address
• Industry or business type
• Services or plans you are interested in
• Information you provide when requesting an AI Revenue Assessment
• Notes, questions, or other information you choose to submit

We may also collect certain technical information automatically when you visit our website, such as your IP address, browser type, device information, pages viewed, and general website usage information, depending on the technologies and services active on the website.

2. How We Use Information

We may use information we collect to:

• Respond to inquiries and requests
• Schedule and conduct consultations, demonstrations, and AI Revenue Assessments
• Understand your business and identify potential workflow or automation opportunities
• Provide information about our products and services
• Communicate with you about your request or our services
• Improve our website, products, and customer experience
• Maintain business and communication records
• Protect our website and services from misuse, fraud, or security threats
• Comply with applicable legal obligations

We do not use information for purposes that are materially different from those described in this Privacy Policy without providing additional notice where required.

3. Information Submitted Through Our Website

When you submit information through an Elyt form, we use that information to respond to your request and provide the service or information you requested.

For example, if you request a Free AI Revenue Assessment, the information you provide may be used by our team to understand your business, contact you, schedule the assessment, and prepare for the conversation.

Please do not submit confidential, highly sensitive, or proprietary information through a website form unless we have specifically instructed you to do so.

4. AI Demonstrations

Our website may contain demonstrations of AI Employees, AI chat, voice interactions, or other AI Workforce functionality.

These demonstrations are provided for informational and demonstration purposes. They are not necessarily connected to your business systems or production environment.

You should not submit confidential, proprietary, financial, health, or other sensitive information through a public AI demonstration.

Production AI Workforce deployments may operate differently depending on the services, integrations, systems, and configuration selected by the customer.

5. AI Workforce Customer Data

When Elyt provides AI Workforce services to a business customer, the AI Employee may interact with information provided or authorized by that customer, such as business information, customer inquiries, appointment information, communications, business knowledge, and other information necessary to perform the configured workflows.

The specific information processed by an AI Workforce depends on the customer’s deployment and the systems connected to it.

Business customers are responsible for determining what information they provide to their AI Workforce and ensuring that their use of the services complies with applicable laws, regulations, contracts, and their own privacy obligations.

Where applicable, additional agreements or terms may govern the processing of information for a particular customer deployment.

6. How We Share Information

We may share information with service providers and technology partners that help us operate our website and provide our services.

These providers may support functions such as:

• Website hosting
• Communications
• Scheduling
• AI functionality
• Customer relationship management
• Data storage
• Analytics
• Software integrations
• Website security
• Business operations

We may also disclose information when reasonably necessary to:

• Comply with applicable law, regulation, legal process, or governmental request
• Protect the rights, property, or safety of Elyt, our customers, users, or others
• Detect, prevent, or investigate fraud, abuse, or security incidents
• Establish or defend legal claims
• Support a business transaction such as a merger, acquisition, financing, restructuring, or sale of assets

We do not sell personal information submitted through our website to third parties for their own independent marketing purposes.

7. Third-Party Services

Our website and services may use third-party providers to support functionality such as hosting, scheduling, communications, AI services, analytics, integrations, and other business operations.

Those providers may process information according to their own privacy policies and terms.

The specific third-party services used in a production AI Workforce deployment may vary depending on the customer’s requirements and configuration.

We encourage you to review the privacy policies of third-party services you interact with through our website or services.

8. Cookies and Similar Technologies

Our website may use cookies, analytics tools, or similar technologies to operate the website, understand website usage, improve performance, maintain security, or support website functionality.

The specific technologies used may change over time.

If we introduce additional tracking, advertising, analytics, or similar technologies that materially change how information is collected or used, we may update this Privacy Policy accordingly.

9. Data Security

We take reasonable steps appropriate to the nature of the information we handle to protect information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, online service, storage system, or method of transmitting information over the internet can be guaranteed to be completely secure.

The security controls and architecture used for a production AI Workforce deployment may vary depending on the customer’s systems, integrations, configuration, and requirements.

10. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to requests, providing services, maintaining appropriate business records, resolving disputes, enforcing agreements, protecting our business, and complying with legal obligations.

The amount of time information is retained may vary depending on the type of information and the reason it was collected.

When information is no longer reasonably necessary for a legitimate business or legal purpose, we may delete or securely dispose of it, subject to applicable requirements.

11. Your Choices

You may contact us regarding information you have submitted to us or regarding communications you receive from Elyt.

Where applicable and required by law, you may have rights regarding access to, correction of, deletion of, or other control over certain personal information.

Requests may be subject to verification and applicable legal limitations.

To make a privacy-related request, please contact us through the booking page on this website.

12. Links to Other Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the privacy policy of any third-party website or service before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, business practices, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

Your continued use of the website after an updated Privacy Policy is posted constitutes your acknowledgment of the updated policy, to the extent permitted by law.

14. Contact Us

If you have questions about this Privacy Policy or how Elyt handles information, please contact us through the booking page on this website.